Mexico Travel Update = regarding the Swine Flu

Funjet Vacations is working diligently = to take care of our customers and protect their vacation investment in light = of this situation.

For the most up to date information, visit our VAX Vendor Center Advisory Page.

Customers with Travel Pending to Mexico:
For anyone looking to reschedule their vacation, Funjet Vacations = offers all major airlines to a wide variety of the most popular vacation = destinations including the Caribbean, Hawaii, Florida, Las Vegas, California, ski vacations, Europe and hundreds of other fun places. We highly = recommend purchasing our Complete Coverage travel protection program which = allows you to cancel for any reason before departure and receive a refund on your vacation.

Customer Options:
Please see below for details on Funjet Vacations options for customers = who are currently booked on vacations to Mexico. We encourage all = customers who booked through their travel agent to contact them for assistance.

For reservations that require special assistance, travel agents may = call 1-800-558-3050.

Customers currently booked on a vacation including scheduled air service or hotel only to Mexico:

1.     Customers traveling Monday, April = 27 through Wednesday, May 6, 2009 who choose to cancel and rebook = their vacation by May 6, 2009 for travel completed by April 30, = 2010, Funjet Vacations penalties will be waived. The guidelines for = rebooking the air portion of the vacation vary by carrier and customers may be = subject to any airline and/or hotel imposed penalties. The customer will receive = the increase or decrease in price for the new vacation. The customer must = cancel prior to their scheduled departure time.
 

2.     Additionally, customers who have = purchased the Complete Coverage who rebook their current vacation by May 6, = 2009 for departures through April 30, 2010 will receive the Complete Coverage at no additional charge on their new reservation plus a $100 = per reservation credit towards a future Funjet Vacation. The customer will receive the increase or decrease in price for the new vacation. Or, = they may cancel and receive a refund less the cost of the waiver. The customer = must cancel prior to their scheduled departure time. This policy does not = apply to "No-Show" situations where the customer does not check-in or = is denied boarding.

Customers currently booked on a vacation including a = Funjet Vacations Charter/Value Flight:
Funjet Vacations customers currently booked to any Mexico destination = for departures including a Charter/Value Flight scheduled Monday, April 27 through Wednesday, May 6 2009 who do not wish to travel on their = current departure date have the following options:

1.     Customers traveling Monday, April = 27 through Wednesday, May 6, 2009 on a charter/value flight can = choose to cancel and rebook their vacation by May 6, 2009 to any new Charter/Value Flight departure through December 15, 2009 and = all monies will be applied to the new reservation, less any hotel = penalties that may be imposed. The customer must cancel prior to their scheduled = departure time. The customer will receive the increase or decrease in price for = the new vacation.
 

2.     Additionally, customers who have = purchased the Penalty Waiver or Complete Coverage who rebook their current = vacation by May 6, 2009 for departures through December 15, 2009 will = receive the waiver option originally purchased at no additional charge on their = new reservation plus a $100 per reservation credit towards a future Funjet Vacation. The customer will receive the increase or decrease in price = for the new vacation. Or, they may cancel and receive a refund less the cost = of the waiver. The customer must cancel prior to their scheduled departure = time. This policy does not apply to "No-Show" situations where the customer does not check-in or is denied = boarding.

What is a Charter/Value Flight?<= br> Funjet Vacations uses its buying power to secure the best rates to the = places you want to go. Value flights - which include both charter service and special negotiated fares on select scheduled airlines - provide = non-stop jet service at the most competitive rates available. Your travel agent or = Funjet Customer Care Representative can determine if your vacation includes a = Value flight.

Funjet Vacations is The Travel Agent's First Choice because of our 35 = years of experience, second-to-none End to End Customer Service Experience = and our unbeatable Complete Coverage - cancel for any reason travel = protection. For more information about Funjet Vacations, visit FunjetAgentAdvantage.com.

Travel agents can book Funjet Vacations through www.VAXVacationAccess.com or the VAX VacationAccess technology via Amadeus AgentNet, Sabre = Vacations, and Vacation.com AgentNet.

The Funjet Vacations Team
 

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